A leading name in manufacturing, faced a pressing challenge: maintaining operational efficiency amid rising financial pressures. Their IT initiatives were crucial, but constant staff turnover, particularly with older technologies like Dynamics AX, created significant disruptions. The cost and difficulty of finding suitable talent impacted their ability to meet internal demands and project milestones, threatening their competitive edge.
The manufacturer needed more than just a quick fix—they needed a partner who could provide reliable, cost-effective solutions while guiding them through the complexities of nearshore resourcing. Recognized for their expertise and hands-on approach, they partnered with Ambient Consulting. The Ambient team took the time to understand the client’s specific needs and technical requirements, which led them to place five nearshore resources—two QA specialists and three developers—with the technical prowess and cultural compatibility the client sought.
Ambient's commitment went beyond just IT resources nearshore. The team provided comprehensive support, helping the client navigate the legal and compliance intricacies of international hiring for the first time. Ambient's resources became fully integrated into the manufacturer's operations, where they participated in daily standups and became a seamless extension of their team. This personalized approach and white-glove service set Ambient apart from typical nearshore or offshore providers.
Ambient's efforts had a transformative impact. The client saw a 40% reduction in costs without any compromises on quality or project timelines. The efficiency of the hiring process skyrocketed, achieving a candidate-to-hire ratio of 2:1, a significant improvement from the previous 20:1 ratio. This streamlined process not only saved them considerable costs but also ensured that they had the right people in place swiftly and effectively.
Moreover, the successful integration of nearshore talent stabilized the client’s operations, reduced turnover, and preserved critical domain knowledge. The initial nearshore work has opened the door for further collaboration, solidifying Ambient's role not just as a nearshore provider but as a strategic partner dedicated to their long-term success.
